Mike Thompson RV Complaints and Reviews

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  • Customers like
    • Salesman bob1
  • Customers don't like
    • Salesperson1
    • Service department1
    • Took my cash and ran1

Mike Thompson RV was the worst company to deal with right from the start. Cory Halterman really is the biggest *** of them all. Offering $9k for the travel trailer I took off their Fountain Valley lot 6-12/15 I told him to write his bid in an email and his reply is I don't want it. Slime! Add comment

  • Jul 20
  • Dealers
  • Colton, California
  • Mike Thompson Rv Class C Motor Home
  • 54

I am a widow, almost 70, who purchased a class c used motor home.I brought family with me to help me out. I paid for it in cash,signed paper saying I took delivery. A few things needed to be fixed so I left it there. I never got to drive it off the lot. I went down there again with family to check on rig. None of what needed to be fixed was done. So my family and I visited my rig. I called a few... Read more

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If this is the thompson rv located in streetsboro, they are absolutely awful. They never show up when they say they will and the do shabby work and dont stand by their word. I will never use them ever again! Add comment

BEWARE!!!!! They lie about service and repair being done. My coach sat at the La Mirada Location for 8 weeks and not all work was done even though they told me it was. Work they did do was poor. Needs to be done by a professional. Go to Giant RV instead Add comment

Went In To Mike Thompson Rv To Order Parts. WasTold That Part Was No Longer Available. After More Searching, I Found The Part I Was Looking For Add comment

  • May 27
  • Service Centers and Customer Services
  • Rv Repair
  • 70

Cannot fix problems and lie about repairs, same problem with three trips and not solved. This will become a lemon law suit. Service advisor admitted he never worked on RV's and got the job because he knew people. Stay away from his place. Last repair motor home was returned with dead batteries so I could not leave. It has been there for the same problem 3 times and not resolved. When I complained... Read more

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  • Apr 27
  • Dealers
  • Whittier, California
  • Trailer Service
  • 90

They had my RV for 3.5 weeks and said that it was ready. When I asked them to show me how it worked, the service manager was unable to get it to work. He called the worker, and he was caught in a lie about whether it was working or not. However, they gave me the RV back and I had to hire an outside Satellite installer to get the item to work. If you buy from these folks, please protect... Read more

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  • Apr 20
  • Dealers
  • Fountain Valley, California
  • Thor Motor Coach Outlaw
  • 199

Today 4/12/15 I called the fountain valley store looking for a Thor Outlaw 550 super "c" I talked with Steve who asked that I give him 10 minutes to check to see if he had one, 5 min pass and I get a call from Larry who told me he had checked and he did have a 550 OutLaw and also a reg C and a class A Outlaw. Larry who was very quick to point out he was the only Larry there told me to ask for... Read more

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  • Apr 15
  • Service Centers and Customer Services
  • Huntington Beach, California
  • 2014 Roadtrek Agile
  • 94

2014 Roadtrek Agile...delivery date on rig was Jan. 22, 2015. Upon picking up rig and walk through, Alejandro demonstrated the awning and indicated that it did not extend properly because if had just be washed. A few days later it still did not work properly. A couple weeks later Mike Thompson, Fountain Valley replaced the motor. When I picked up the rig and Rob Knudson demonstrated the awning it... Read more

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  • Mar 19
  • Dealers
  • Fountain Valley, California
  • 2015 Winnebago Travato
  • 192

We purchased 2015 Travato for cash.Picked it up after inept,uninformed salesperson was rude and had no knowledge about the vehicle took us through it only to find dealership had broken hinge on refrigerator door,removed side screen, an option we had purchased,and the awning was torn.That was over one month ago and no action to repair these things has been taken.Service dept. NEVER ANSWERS PHONE... Read more

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