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Took my motorhome in on 1 May told him I had a trip coming up in June and they said it would be no problem to get it fixed by then guess what it is June 16 And nothing has been done and I'm leaving for my trip on the 19th so now I have to deal with the broken things...
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1.0
#1062060
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I purchased a 2016 Keystone FuzIon 325 5th Toyhauler. Beautiful coach. When we took delivery April 9, 2016, we had some minor issues come up that needed repair/attention. Also during the PDI, the adviser and I noticed a missing rear ramp screen that wasn't attached to...
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1.0
I didn't like
  • Lack of managerial oversight to resolve issues
#1040478
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Feb. '16 - Purchase was great, finance was great (no push to upsell).  They really helped us to find a unit that met our needs, spent half a day with me and my wife looking at units and asking our priorities.  Got a good trade in for our old unit.  As we walked around...
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Anonymous
NOT GOOD8

All we heard were excuses on how and why they couldn't repair our LONG LIST of items. Sadly, the battery operated candles we had left in the motor home were "missing" when the...

Anonymous
Michael wylie

They suck ***! I have had my rig in three times and they have failed to fix all the things that needed to be fixed. In fact they broke my out door speakers and my freash wat...

2.8
I liked
  • Sales and finance process
I didn't like
  • Lack of any communication
  • Service
#1033079
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Mike Thompson Rv Customer Care Review

Mike Thompson Rv
#942252
2.6
It seems impossible to get ahold of service .They never pick up their phone I was on hold for a good 15 minutes and nothing until I call back and then again I was put back on hold... horrible service!
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Mike Thompson Rv Travel Trailer Repair Review

Mike Thompson Rv
#837969
Mike Thompson Rv - Simple Review #1461875577
1 of 1
Brand new trailer been in service for over a month
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Mike Thompson Rv Travel Trailer Repair Review

Mike Thompson Rv
#837958
1.7
Bought a brand new trailer. Pick it up at night didn't notice a dent above the door. The next day I brought it back and they said they would fix it but it may take a week or two. It has been over a month and there still not done they said they order the wrong parts. Very unhappy, canceled 2 camping trips
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Travel Trailer Review

Mike Thompson Rv
#669832
1.0
Mike Thompson RV was the worst company to deal with right from the start. Cory Halterman really is the biggest *** of them all. Offering $9k for the travel trailer I took off their Fountain Valley lot 6-12/15 I told him to write his bid in an email and his reply is I don't want it. Slime!
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We purchased a used RV from Mike Thompsons RV in Fountain Valley. Mike Chase in the Finance Dept @ Fountain Valley office sold us the extended warranty and assured us we could cancel within the 30days, no questions asked. When I called to cancel the policy, he said our...
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Anonymous
UnHappyToo1

We're having the same issue... We've been asking Travis M.for a refund since November 2016, he said he lost the paper work... then he wouldn't return our calls... we contacted...

#1010391
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We have had a terrible experience with Mike Thompson RV. Bought RV some things needed fixing which they promised would be done. 2 months later nothing. We have called and called only to have service and sales give us the run around. They took our money and now are not...
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Anonymous
Anonymous

Don't stop and waste your time here. Horrible customer service. We are on the market to shop for an RV but could not buy the time from haggard salesmen cowboy. Won't be purcha...

1.0
#947284
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My husband and I bought a 31 ft coachmen ,we wanted a electronic awning put on, so we made a date to pick it up and even called a day or so ahead to make sure the coach was ready ,they said that it was on track and someone would call us if it wasn't . so we drive down...
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2.6
I didn't like
  • Poor cust service
  • How long service took
  • Took my cash and ran
#945908
Reply to reviews
I bought a toy hauler from these guys and when i went to get service i can never get a hold of any one there, i left massages and they never called, this was not the first time, just about every time i call to set up an appointment i cant get any one on the phone form...
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2.7
#944640
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Went to Mike Thompson RV in Colton over the weekend and came across a nice clean used Motorhome. The unit was listed at $97,***.00 on a mark down tag inside the unit. I didn't speak with any sales folks when I was on the lot, so decided to go through their website and...
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Product
#942547
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Yes I agree the old' bait & switch streaks again... So the 1st day of the Pamona show we walk into Mike Thompson RV. After a looooong hot 3 hours, we strike a deal !! Ya excited we were, we went a bought a hitch, had it installed, got insurance and even the cashiers...
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1.0
I didn't like
  • Bait and switch tatis
  • Poor customer service
#939098
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Mike Thompson Rv Travel Trailer Repair Review from Turlock, California
I bought a fifth wheel 5 months ago. Got a little sprinkle and found water flooding through my slide out. They said to bring it in but why since they won't cover seals. I am not paying them $133 an hour to tell me it needs fixing. Is this what you mean by "as is"? I...
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1.8
#931292
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