filters
state:
Show
city:
Show
product:
Show
Sales staff at Mike Thompson RV were great! However, we refused to take possession of our Motorhome three times. By the fourth attempt to take home our Motorhome, and after making the first payment, half of the items were corrected. Two months later, we cannot get a...
Read more
2.3
#1126736
Reply to reviews
Mike Thompson has the worest custom service I have ever delt with. On our pick up of our new trailer they were very rude and short. The walk through was ok but they were not very knowledgeable when we had question. There was a bent door we wanted replaced and fixed and...
Read more
Anonymous
Anonymous

Class action lawsuit? Does anyone have any ideas how to get Mike Thompson RV to follow through with Due Bills? We refused taking ownership of our Motorhome three times, it was...

1.1
#1125889
Reply to reviews
When we bough the rv we asked that the trim be fixed. Was told it would be done by pick up time which was never done good thing no one sitting at table when the wood trim fell because they would have been hit on-head. We have backup camera but no monitor they said it...
Read more
Anonymous
MICHAEL KOZIEL

I wonder if i can pull out of the deal before picking up mine. Im starting to have bad feelings about my purchase there.I just started to see bad reviews after the fact.

#1112564
Reply to reviews

Mike Thompson Rv - Service is non existent

Mike Thompson Rv
#1099341
1.9
Details
Bought new trailer, picked it up two weeks later used it one weekend, called them and was told i could have appt in 2-3 months to get stuff repaired. Service girl rude, also finance john snuck in paint and upholstery protection for 1000 because he felt in was in my quoted max payment range. Id never go back to mike thompson rv again. And ifyou are thinking about going there think again
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Mike Thompson Rv - No GOOD!!!!!
Mike Thompson Rv - No GOOD!!!!!
Mike Thompson Rv - No GOOD!!!!!
1/3

Mike Thompson Rv - No GOOD!!!!!

Mike Thompson Rv
#1093042
2.4
Details
Don't buy from Mike Tomsons rv!!! Bought a travel trailer 5 months ago had to take it back because the roof was blowing off and molding around the door came off and missing Parts. They had it for 7weekes and still missing parts hole in the roof and molding around door still f@&$ up!!!
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Mike Thompson Rv - Mike Thompson sucks

Mike Thompson Rv
#1076878
I purchased our motorhome last year May 20, 16 it's a e 22 came with a broken windshield two weeks later rear end leaking oil and transmission I had it two weeks it was in the shop for two months it's a piece of *** everybody at Mike Thompson is a liar especially Steve Romero and Laurie salesman don't buy from Mike Thompson rP's landing
Comment
Show

Mike Thompson Rv Customer Care Review

Mike Thompson Rv
#942252
2.6
Details
It seems impossible to get ahold of service .They never pick up their phone I was on hold for a good 15 minutes and nothing until I call back and then again I was put back on hold... horrible service!
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Its been 8 months now and they have failed to service my Travel Trailer. When I went to pick it up, they damaged the part they replaced as well as caused body damage. I have contacted the California Bureau of Automotive Repair to assist with the situation. This is...
Read more
#1110586
Reply to reviews
Took my trailer in because the refrigerator counter was super hot so I unplugged it. Had it one yr so it didn't cover structural as they say. They told me they would reach out to coachman the manufacturer and see if they could pay to have venting panel redone since it...
Read more
1.0
#1099512
Reply to reviews
Bought my 2017 Forester this May with extended warranty. Found some cabinet problems right on the delivery. Was told the service dept will fix this. Called in, nobody answer the phone. Always voice message. Had to walk in their office to set up appointment. It was like...
Read more
2.0
I liked
  • Salesman justin
I didn't like
  • Poor customer service
  • Lack of any communication
#1095959
Reply to reviews
Shop around...Mike Thompson RV gets a kickback from XtrRide. Had some issues with my Forest River 3 after the original service contract ended. XtrRide would not cover items that clearly are in the contract. Check their work, I had service repair a water issue and since...
Read more
2.2
#1066651
Reply to reviews
Took my motorhome in on 1 May told him I had a trip coming up in June and they said it would be no problem to get it fixed by then guess what it is June 16 And nothing has been done and I'm leaving for my trip on the 19th so now I have to deal with the broken things...
Read more
1.0
#1062060
Reply to reviews
I purchased a 2016 Keystone FuzIon 325 5th Toyhauler. Beautiful coach. When we took delivery April 9, 2016, we had some minor issues come up that needed repair/attention. Also during the PDI, the adviser and I noticed a missing rear ramp screen that wasn't attached to...
Read more
1.0
I didn't like
  • Lack of managerial oversight to resolve issues
#1040478
Reply to reviews
Feb. '16 - Purchase was great, finance was great (no push to upsell).  They really helped us to find a unit that met our needs, spent half a day with me and my wife looking at units and asking our priorities.  Got a good trade in for our old unit.  As we walked around...
Read more
Anonymous
NOT GOOD8

All we heard were excuses on how and why they couldn't repair our LONG LIST of items. Sadly, the battery operated candles we had left in the motor home were "missing" when the...

Anonymous
Michael wylie

They suck ***! I have had my rig in three times and they have failed to fix all the things that needed to be fixed. In fact they broke my out door speakers and my freash wat...

2.8
I liked
  • Sales and finance process
I didn't like
  • Lack of any communication
  • Service
#1033079
Reply to reviews